Field Officer

Namra Finance Ltd. is seeking a dedicated and proactive Field Officer to join our team in Kheri, Uttar Pradesh, India. This is a permanent, full-time position, offering a unique opportunity to contribute directly to financial inclusion and community development within the region. As a vital link between our services and the communities we serve, you will play a crucial role inexpanding our reach and fostering economic growth for individuals and small businesses. We are looking for an enthusiastic individual ready to make a tangible impact from our Kheri office base.

This role offers a competitive salary ranging from INR 144,000 to 216,000 per annum, commensurate with experience and performance. We welcome applications from candidates with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates eager to start their careerin finance and seasoned professionals looking for a new challenge. The position operates on a day shift, ensuring a healthy work-life balance while allowing you to fully engage with our clients during business hours. You will be instrumental in driving our mission forward, serving our clients with integrity, and building lasting relationships within the community.

As a Field Officer, your day-to-day responsibilities will be diverse and dynamic, focusing on direct client engagement and operational efficiency. You will be responsible for proactiveCustomer Acquisition, identifying and engaging potential clients within your assigned territory to introduce them to Namra Finance Ltd.'s range of financial products. A key part of your role will involve Business Sourcing, generating new leads and opportunities to expand our client baseand portfolio. You will conduct thorough KYC Verification processes, ensuring compliance with regulatory standards and maintaining the integrity of our client data. Furthermore, you will facilitate the smooth and timely Loan Disbursement process, guiding clients through the necessary steps to access their funds. An equally important aspect of the role is Loan Collection, where you will manage and oversee the repayment schedules, providing support and reminders to clients as needed. Throughout all these interactions, you will focus on Relationship Building, cultivating strong, trusting, and long-term connections with our clients, understanding their needs, and offering tailored financial solutions. This role requires significant field presence, interacting directly with clients in their communities.

To succeed in this role, you should possess excellent Communication Skills, enablingyou to articulate complex financial information clearly and persuasively to a diverse clientele. Strong Interpersonal Skills are essential for building rapport and trust with clients and colleagues alike. Proficiency in Smartphone Usage and Mobile Application Handling is required, as you will utilize company-provided applications for data entry, transaction processing, and reporting while in the field. We are looking for an individual who is self-motivated, possesses a strong sense of responsibility, and is committed to delivering exceptional customer service. If you are passionate about financialinclusion and eager to contribute to a growing organization, we encourage you to apply.