Field Officer

Namra Finance Ltd. is actively seeking a dedicated and community-focused Field Officer to join our dynamic team in Khagaria, Bihar, India. This is a permanent, full-time employment opportunitywhere you will play a pivotal role in extending our financial services reach and fostering economic growth within the local community. We are committed to empowering individuals and businesses, and this role is central to achieving that mission on the ground.

We are lookingfor enthusiastic individuals with 0 to 5 years of relevant experience, offering a competitive salary range of INR 144,000 to 216,000 per annum, commensurate with your skills and contributions.This vital position operates on a consistent day shift schedule, providing a stable work-life balance. We value proactive, results-oriented professionals who are eager to make a tangible and positive impact on financial inclusion and community development.

As a FieldOfficer, your primary responsibilities will involve actively engaging with potential and existing customers directly within the Khagaria region, serving as the face of Namra Finance Ltd. You will be instrumental in **Customer Acquisition** and **Business Sourcing**, proactively identifying new opportunities to expand our client base by educating individuals and small businesses about our diverse range of financial products and services. A significant part of your day will include conducting thorough **KYC Verification** processes, meticulously collecting and verifying client documentationto ensure compliance with regulatory standards and accuracy in all records. You will also manage the end-to-end process of **Loan Disbursement**, guiding eligible clients through the necessary application steps, explaining terms clearly, and ensuring the timely and secure releaseof funds. Furthermore, effective **Loan Collection** will be a key duty, requiring you to maintain positive and professional relationships with clients while diligently following up on repayments and addressing any concerns they may have. Strong **Communication Skills** and **Interpersonal Skills** are absolutely essential as you build rapport and trust with clients, addressing their queries with clarity, empathy, and providing comprehensive information about our offerings. You will regularly utilize **Smartphone Usage** and demonstrate proficiency in **Mobile Application Handling**for efficient data entry, real-time transaction processing, client record management, and reporting, streamlining operations effectively. Ultimately, your ability to foster strong, lasting **Relationship Building** will be paramount to your success, contributing directly to client satisfaction andthe sustainable growth of our business in the community.

To succeed in this impactful role, you should possess a strong work ethic, a genuine commitment to exceptional customer service, and the ability to work independently and responsibly in the field. While priorexperience in microfinance or financial services is certainly a plus, we warmly welcome enthusiastic candidates with a desire to learn, grow, and contribute meaningfully to financial empowerment. If you are passionate about community development, possess excellent communication abilities, and are readyto make a difference, we strongly encourage you to apply for this exciting opportunity at Namra Finance Ltd.