Field Officer

Namra Finance Ltd. is seeking dedicated and enthusiastic individuals to join our team as Field Officers in Nashik, Maharashtra, India. This is a permanent, full-time employment opportunity for those eager to make a tangible impact on financial inclusion within local communities. We are looking for proactive professionals who are ready to engage directly with our clientele and contribute to our mission of empowering individuals through accessible financial services.

We are looking for candidates with 0 to 1 year of experience, ideally possessing a foundational understanding of customer service or community interaction. Essential qualities include strong verbal communication skills in local languages, a proactive and empathetic approach to community engagement, and a keen eye for detail crucial for accurate data collection. Candidates should demonstrate reliability, integrity, and a willingness to travel extensively within Vani. Basic computer literacy for reporting and record-keeping is also expected, alongside a commitment to upholding the highest standards of professionalism.

As a Field Officer, your primary responsibilities will involve extensive community engagement, acting as the face of Namra Finance Ltd. within Nashik. You will be crucial in our data collection efforts, visiting potential and existing clients to gather necessary information, verify details, and assess their financial needs directly in the field. This includes clearly explaining our various financial products and services, addressing client queries, and building strong, trusting relationships within the local community to foster financial inclusion. You will be responsible for meticulous reporting, ensuring all collected data is accurately recorded, processed, and submitted in a timely manner, adhering strictly to company policies and regulatory guidelines. Furthermore, you will assist clients with their application processes, conduct regular follow-ups to ensure client satisfaction, and provide ongoing support, contributing directly to their financial empowerment and our organizational growth. This role operates on a day shift, primarily involving fieldwork but also requiring dedicated office presence for administrative tasks, team coordination, and training sessions.

This full-time, permanent position offers a competitive annual salary ranging from INR 15,000 to INR 25,000, commensurate with experience and performance. It's an excellent opportunity for freshers or those early in their careers to gain valuable experience and grow within a dynamic financial institution. If you are passionate about community service and possess the drive to make a tangible impact, we encourage you to apply.