Recovery Officer

Namra Finance Ltd. is seeking a dedicated and proactive Recovery Officer to join our team in Jalna, Maharashtra, India. This is a permanent, full-time position, offering a stable career path forindividuals committed to financial recovery and customer support. As a key member of our operations, you will work from our office during day shifts, playing a crucial role in maintaining the financial health of our organization and supporting our customer base.

We arelooking for an enthusiastic individual, ideally with up to six months of experience, who is eager to embark on a challenging yet rewarding career. This entry-level role is perfect for someone who possesses strong interpersonal abilities and a commitment to ethical collection practices. The annualsalary for this position ranges from INR 144,000 to INR 216,000, commensurate with experience and demonstrated capabilities. Your contribution will directly impact our ability to manage outstanding accounts effectively and foster positivecustomer relationships.

In this dynamic role, your primary responsibilities will involve engaging directly with customers to facilitate the recovery of outstanding dues. You will be responsible for conducting Field Collection activities, which includes traveling to various customer locations within Jalna to meet withclients face-to-face. A significant part of your day will involve Customer Interaction, where you will utilize your excellent Communication Skills and Interpersonal Skills to understand customer situations, explain Collection & Recovery Processes clearly, and negotiate feasible repayment plans.You will employ effective Negotiation Skills to reach mutually agreeable solutions, demonstrating Problem Solving abilities to overcome challenges in the recovery process. Furthermore, you will be expected to efficiently manage your tasks using digital tools, requiring proficiency in Smartphone Handling and Mobile Application Handlingfor logging interactions, updating statuses, and generating reports. This role demands consistent Field Travel and a proactive approach to meeting collection targets while upholding the highest standards of professionalism and customer service.

The ideal candidate will be a highly motivated individual with astrong sense of responsibility and a customer-centric approach. While up to six months of experience in a similar field is preferred, we welcome fresh graduates or those with minimal experience who demonstrate a keen aptitude for the role and a willingness to learn.Essential requirements include excellent communication and negotiation skills, a proactive attitude towards field collection, and comfort with using mobile applications for daily tasks. If you are a driven individual looking for a permanent, full-time opportunity to grow with a reputable finance company, we encourage you to apply. Join Namra Finance Ltd. and contribute to our mission of financial stability and customer satisfaction.