Field Officer

Namra Finance Ltd. isseeking a dedicated and proactive Field Officer to join our growing team in Sheikhpura, Bihar, India. This is a permanent, full-time position offering a stable career path within a dynamic financial institution. As a Field Officer, you will playa crucial role in expanding our reach and serving our community, operating primarily from our office during day shift hours. We are looking for an individual who is eager to make a tangible impact by connecting individuals and businesses with essential financial services.

Wewelcome applications from candidates with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates looking to start their career and experienced professionals seeking new challenges. Ideal candidates will possess strong communication and interpersonal skills, enabling them tobuild rapport and trust with diverse clients. Proficiency in smartphone usage and the ability to handle mobile applications for operational tasks are essential. A genuine commitment to customer service and a proactive approach to problem-solving will be highly valued.

The core responsibilities of the Field Officer will involve actively engaging with the local community to drive business growth and ensure seamless financial operations. You will be instrumental in customer acquisition, identifying and onboarding new clients by effectively explaining our range of financial products and services. Asignificant part of your role will be dedicated to business sourcing, generating new leads, and expanding our market presence within Sheikhpura and surrounding areas. This includes conducting thorough KYC verification processes, meticulously collecting and reviewing necessary documentation to ensure compliance and mitigate risks. You will also be responsible for facilitating loan disbursement, guiding clients through the process, and ensuring all procedural requirements are met efficiently. Furthermore, managing loan collection activities will be a key duty, involving regular follow-ups with clients, maintaining repaymentschedules, and addressing any queries or concerns they may have regarding their loans. Building and nurturing strong, lasting relationships with clients will be paramount, fostering trust and loyalty to Namra Finance Ltd. Your day-to-day will involve extensive fieldvisits, utilizing mobile applications for data entry, transaction processing, and client management, ensuring accurate and timely record-keeping.

This full-time, permanent role offers a competitive annual salary ranging from INR 144,000to INR 216,000, commensurate with your experience and capabilities. We are looking to fill one immediate opening for this vital position. If you are a motivated individual with a passion for finance and community engagement, and youmeet the requirements outlined, we encourage you to apply and become a part of the Namra Finance Ltd. family.