Recovery Officer

Namra Finance Ltd. is actively seeking a dedicated and results-oriented Recovery Officer to join our dynamic team in Sirohi, Rajasthan, India. Thisis a permanent, full-time position, offering a stable and rewarding career path within a reputable financial institution committed to serving our community. As a crucial member of our operations, you will play an instrumental role in managing and facilitating the recovery ofoutstanding dues, directly contributing to the financial health and sustained growth of our organization. This role operates exclusively on a day shift basis, ensuring a consistent work-life balance within a supportive, office-based environment.

We are specifically looking foran individual with 0.5 to 5.0 years of relevant experience in financial collections, possessing a robust understanding of established collection and recovery processes. The ideal candidate will demonstrate exceptional Communication Skills and strong Negotiation Skills, which are absolutely essentialfor effective Customer Interaction and successful Field Collection activities. Proficiency in Smartphone Handling and Mobile App Handling is also a key requirement, as these technological tools are integral to our daily operational efficiency and accurate record-keeping. This vital role offers a competitive annualsalary ranging from INR 144,000 to 216,000, which will be commensurate with your experience, proven capabilities, and performance.

Your primary responsibilities will involve actively engaging with customers tofacilitate the timely recovery of overdue payments. This includes conducting regular, scheduled field visits to customers' locations, where you will empathetically assess their financial situations and discuss viable repayment options. You will be adept at negotiating feasible repayment plans, always ensuringstrict adherence to company policies, ethical guidelines, and relevant regulatory frameworks, all while striving to maintain positive and constructive customer relationships. A critical aspect of this role involves meticulously documenting all interactions, collection activities, and payment arrangements using our dedicated mobile applications, thereby ensuring accurate record-keeping, transparent reporting, and compliance. Furthermore, you will leverage your strong Problem Solving and Interpersonal Skills to effectively address customer queries, resolve potential disputes, and provide clear, concise explanations regarding their financial obligations.By adhering strictly to established Collection Processes and Recovery Processes, you will work diligently towards achieving assigned recovery targets, contributing significantly to the company's overall financial objectives and stability.

If you are a proactive individual with a strong ethical compass, agenuine passion for problem-solving, and a desire to make a tangible and positive impact in the financial sector, we strongly encourage you to apply. This is an excellent opportunity to advance your career with Namra Finance Ltd. and contribute meaningfully toour mission of fostering financial stability within the communities we serve. Join our dedicated team and help us build stronger financial futures for our customers. Apply now to become our next valued Recovery Officer.