Field Officer

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our team in Nawada, Bihar, India. This is a permanent, full-time position operatingon a day shift, based out of our office. As a Field Officer, you will play a crucial role in expanding our reach and serving our community by facilitating financial inclusion and supporting our clients directly in the field. This opportunity is ideal forindividuals eager to build a career in financial services and make a tangible difference in people's lives.

We are looking for an enthusiastic individual with 0 to 5 years of experience, who possesses a strong drive to connect with people andunderstand their financial needs. The ideal candidate will be proactive, customer-centric, and possess excellent interpersonal skills, ready to engage with potential and existing clients in diverse settings. You should be comfortable working independently in the field, managing your schedule effectively, while also being a collaborative team player, committed to upholding Namra Finance Ltd.'s values of integrity, transparency, and dedicated service. A foundational understanding of local market dynamics, a willingness to learn, and a commitment to achieving targets arehighly valued for this role.

Your primary responsibilities will involve comprehensive customer acquisition and business sourcing efforts, actively identifying potential clients within the Nawada region and introducing them to Namra Finance Ltd.'s diverse range of financial products and services. This includes conductingthorough KYC verification processes, meticulously collecting and verifying client documentation to ensure compliance with regulatory standards and accuracy for all new applications. You will be instrumental in the entire loan lifecycle, from assisting clients with application procedures and explaining terms, to facilitating smooth loandisbursement processes, ensuring funds reach beneficiaries efficiently. A critical aspect of your role will be diligently managing loan collection activities, proactively following up with clients, addressing any concerns, and ensuring timely repayments to maintain a healthy portfolio performance. Exceptional communication skills areparamount as you will regularly interact with clients, explain complex product features in simple terms, address queries, resolve minor issues, and build a strong foundation of trust. Strong interpersonal skills will enable you to forge lasting relationships within the community, fostering loyalty, encouraging referrals, and enhancing Namra Finance Ltd.'s local presence. Furthermore, you will be expected to proficiently utilize a smartphone for daily operations, demonstrating adept smartphone usage and mobile application handling for real-time data entry, transaction processing, client record updates, and generating field reports. This role demands a proactive approach to relationship building, continuously nurturing connections with clients and local stakeholders to enhance Namra Finance Ltd.'s reputation and market penetration in the region. You will also be responsiblefor maintaining accurate records of all field interactions, preparing regular reports on your activities and progress, and actively contributing to individual and team targets.

Candidates should possess a keen interest in financial services, a commitment to ethical practices, and the ability tothrive in a target-driven environment. We offer a competitive annual salary ranging from INR 144,000 to 216,000, commensurate with your experience and performance. If you are a motivated individuallooking to embark on a rewarding career path with a growing financial institution, we encourage you to apply.