Field Officer

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our growing team in Begusarai, Bihar, India. This is a permanent, full-time position where you will play acrucial role in expanding our reach and serving our community by facilitating access to essential financial services. We are looking for an individual eager to make a tangible impact on financial inclusion and community development.

We are seeking highly motivated individuals with 0 to 5 yearsof experience, demonstrating a strong aptitude for customer engagement and market development. Candidates must possess excellent communication and interpersonal abilities, crucial for building rapport and trust within diverse communities. A proactive approach to customer acquisition and business sourcing is essential, alongside meticulous attentionto detail for accurate KYC verification. The role also requires comfort and proficiency with smartphone usage and mobile application handling for efficient daily operations and data management, coupled with a natural talent for relationship building that fosters long-term client loyalty.

As aField Officer, your primary responsibilities will involve actively engaging with potential and existing customers across the Begusarai region to understand their unique financial needs and effectively offer suitable products and services. You will be instrumental in driving business sourcing initiatives, identifying newmarket opportunities, and expanding our client base through targeted outreach. A critical component of your role will be meticulously conducting KYC verification processes, ensuring full compliance with regulatory standards and mitigating potential risks. Furthermore, you will manage the entire loan lifecycle, fromfacilitating timely loan disbursement to diligently overseeing loan collection, ensuring a smooth, transparent, and ethical process for all our clients. This includes regular field visits to maintain strong, trust-based relationships with clients, providing ongoing support, and addressing any queriesor concerns promptly. You will also be responsible for accurately recording customer data, transaction details, and field reports using our proprietary mobile applications, ensuring all information is up-to-date and accessible for operational efficiency and reporting. Your dedication and effortswill directly contribute to our mission of empowering individuals and small businesses through accessible and responsible financial services.

This full-time permanent role offers a competitive annual salary ranging from INR 144,000 to INR 216,000, along with the stability of a day shift schedule. At Namra Finance Ltd., you will find a supportive environment that values your contributions and offers opportunities for professional growth and development within the financial sector. If you are a motivated individual witha passion for community engagement and financial services, we encourage you to apply and become a vital part of our team.