Namra Finance Ltd.Field Officer
Namra Finance Ltd.
Location
Shravasti, Uttar Pradesh, India
Salary
₹ 144,000 - 216,000
Experience
0-5 years
Job description
Namra Finance Ltd. is actively seeking a highly motivated and community-focused individual to join our team as a Field Officer in Shravasti, Uttar Pradesh, India. This is a permanent, full-time position where you will play a crucialrole in expanding our financial services reach and fostering economic empowerment within local communities. As a Field Officer, you will be the face of Namra Finance Ltd., directly engaging with clients and contributing significantly to our mission of inclusive financial growth.
Thisrole offers a competitive annual salary ranging from INR 144,000 to INR 216,000, commensurate with experience and performance. We are looking for candidates with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates eager to start their career in finance and experienced professionals looking for a dynamic field role. The position operates on a day shift schedule, ensuring a consistent work-life balance. You will be basedout of our Shravasti office, from where you will manage your field activities and client engagements.
As a Field Officer, your day-to-day responsibilities will be diverse and impactful, focusing on building strong client relationships and drivingbusiness growth. You will be instrumental in customer acquisition and business sourcing, identifying potential clients, understanding their financial needs, and effectively presenting Namra Finance Ltd.'s range of financial products and services. A core part of your role involves facilitating theentire loan lifecycle, which includes conducting thorough KYC verification, assisting clients through the loan disbursement process, and diligently managing loan collection efforts to ensure timely repayments. You will regularly utilize company mobile applications for efficient data entry, transaction processing, and comprehensive reporting, requiring strong smartphone usage and mobile application handling skills. Furthermore, you will be responsible for fostering trust and long-term relationships with our clients, providing ongoing support, and addressing their queries to ensure their satisfaction and loyalty. This role demands excellentcommunication and interpersonal skills to interact effectively with diverse individuals and communities.
To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with a diverse client base. A proactive and results-oriented approach isessential, along with the ability to work independently while also collaborating effectively within a team. While prior experience in financial services is a plus, we value a strong willingness to learn and a commitment to serving our communities. Proficiency in using smartphones and handlingmobile applications for daily tasks is required. If you are passionate about making a tangible difference in people's lives through financial inclusion and possess the drive to excel in a field-based role, we encourage you to apply.
Requirements
- years of experience, preferably in a field-based or customer-facing role.
- Drive customer acquisition and business sourcing to expand financial services.
- Conduct thorough KYC verification and facilitate loan disbursement.
- Diligently manage loan collection efforts to ensure timely repayments.
- Possess strong communication and interpersonal skills for diverse client interactions.
- Demonstrate proficiency in smartphone usage and handling mobile applications for daily tasks.
- Build and maintain strong client relationships, providing ongoing support and addressing queries.
- Proactive, results-oriented, and able to work independently and collaboratively.