Field Officer

Namra Finance Ltd. is a growing financial institution dedicated to empowering individuals and communities through accessible financial solutions. We are currently seeking a highly motivated and community-focused Field Officer to join our dynamic team in Ghaziabad, Uttar Pradesh, India. This is a permanent, full-time employment opportunity, operating on a consistent day shift, offering a vital chance to contributedirectly to our mission of financial inclusion and local economic development.

We are looking for enthusiastic and driven individuals with 0 to 5 years of experience in customer-facing roles, eager to make a tangible impact on people's lives.The ideal candidate will possess a strong drive for achieving targets, excellent interpersonal skills, and a genuine commitment to serving our clients effectively and ethically. This crucial role offers a competitive annual salary ranging from INR 144,000 to216,000, reflecting your valuable contribution to our growth and success.

As a Field Officer, your primary responsibilities will involve actively engaging with potential and existing customers within your designated area. You will be instrumental inCustomer Acquisition and Business Sourcing, identifying new opportunities to expand our client base and promote our diverse range of financial products. A key part of your role will be conducting thorough KYC Verification to ensure compliance and mitigate risks, followed by the efficient Loan Disbursementprocess, guiding clients through every step with clarity and support. Furthermore, you will be responsible for diligent Loan Collection, maintaining positive relationships while ensuring timely repayments and addressing client queries professionally. This role requires strong Relationship Building skills, utilizing Smartphone Usage andMobile Application Handling for efficient data management, client communication, and operational tasks, ensuring a seamless and positive experience for our customers.

To succeed in this role, you must demonstrate exceptional Communication Skills and Interpersonal Skills, enabling you to connect effectivelyand build trust with a diverse range of individuals from various backgrounds. A proactive approach, coupled with a strong sense of responsibility, integrity, and a customer-centric mindset, is essential for navigating the field environment successfully. If you are a self-motivated individual passionate about financial services, community engagement, and ready to take on a challenging yet rewarding role, we encourage you to apply.