Field Officer

Namra Finance Ltd. is actively seeking a dedicated anddynamic Field Officer to join our team in Meerut, Uttar Pradesh, India. This is a permanent, full-time position offering a competitive salary range of INR 144,000 to 216,000 per annum. The successful candidate will play a pivotal role in expanding our customer base, managing client relationships, and ensuring the smooth operation of our financial services within the local community.

We are looking for an enthusiastic individual with 0 to 5 yearsof experience, making this an excellent opportunity for both fresh graduates and early-career professionals eager to make a tangible impact. The role operates on a day shift, providing a stable and predictable work schedule. This position is ideal for someone passionate about community engagement andfinancial inclusion, who is eager to represent Namra Finance Ltd. in the field, building trust and fostering strong relationships with our valued clients.

The Field Officer will be responsible for a diverse range of activities that are crucial to our operations andgrowth. A primary responsibility will involve proactive Customer Acquisition and Business Sourcing, identifying and engaging with potential clients to expand our reach within the assigned territory. You will conduct thorough KYC Verification processes, ensuring compliance and accuracy for all new applications and maintainingdata integrity. The role also encompasses facilitating Loan Disbursement to eligible customers, guiding them through the necessary procedures and documentation. A critical aspect of the position includes diligent Loan Collection efforts, maintaining healthy portfolio quality through regular follow-ups, empathetic communication, and effectiverelationship management. Strong Communication Skills and Interpersonal Skills are essential for building rapport, addressing customer queries, and resolving any concerns efficiently. You will utilize a smartphone for daily operations, requiring proficiency in Smartphone Usage and Mobile Application Handling for data entry, reporting, and client management. Ultimately, the goal is to cultivate lasting Relationship Building with clients, ensuring their satisfaction and loyalty to Namra Finance Ltd.

Candidates should possess a strong work ethic, a proactive approach, and a genuine desire to helpindividuals and small businesses access essential financial services. While specific educational qualifications are not detailed, a foundational understanding of financial services or a related field would be beneficial. Excellent communication and interpersonal abilities are paramount, alongside comfort with technology for efficient field operations. Wevalue integrity, reliability, and a steadfast commitment to exceptional customer service. If you are a driven individual looking to contribute to a growing financial institution and thrive in a dynamic, field-based environment, we encourage you to apply.